CONTACT US AT SALES@PBCHEESEHEAD.COM

Processing & Shipping

DOMESTIC SHIPPING

We us USPS to ship most of our orders. You will be charged a domestic flat shipping rate of $5.00 no matter how many items you order. If you would like to upgrade your shipping to PRIORITY, and the option is available, it will be offered during checkout. If you don't see a PRIORITY option during checkout, the option is not available.

Shipping within the US takes anywhere from 2-5 business days. When your order is received by us, it usually takes about 3 business days to process and package for shipment, so in total and barring any unforeseen occurrences, expect to have your item in your mailbox about 8 business days from the point you order. 

INTERNATIONAL SHIPPING

We us USPS for our international shipping. Processing of your order can take up to 3 business days from the point of order. Once the item ships, transit times using USPS international are usually 7-10 business days. Because customs is involved, this time frame can be much longer for no apparent reason. We have seen international shipments take up to 6 weeks to arrive to the customer. Once we hand the item off to the post office, it is out of our control as to how long it will actually take, and we cannot get any more specific information on the shipment than what is available on the USPS website. We will include a tracking number for you to follow your purchase, but in many cases, these tracking numbers are not updated between the point the item leaves the US and it's arrival at the customers location. 

PRIORITY SHIPPING

When Priority shipping is available, it will speed up the time your item takes to arrive at your location, from the point we drop it off to USPS. There is still a processing time before your order ships that can take up to 3 business days in most cases, so please account for this when ordering.

Average transit times within the US are 2-4 days for Priority. 

Priority shipping is not available for international orders.